Status, in plain English.

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0.00%12-month uptime

0Regions

0Sev-1 in last 90 days

0 minRPO

Components

90-day uptime

API
operational
99.998%
Web app (app.sendmint.com)
operational
99.999%
Document viewer
operational
99.997%
Signature service
operational
99.999%
Email delivery
operational
99.992%
Webhooks
operational
99.998%
AI assistant
operational
99.812%
Stripe billing
operational
99.999%
Authentication & SSO
operational
99.999%
Storage (S3)
operational
99.999%

Regions

Regional health.

US East (Virginia)operational32ms p50

US West (Oregon)operational28ms p50

EU (Frankfurt)operational21ms p50

AP (Singapore)operational44ms p50

Recent incidents

Full history

May 18, 2026 · 32 min · minor
AI assistant — elevated latency
Upstream provider experienced degraded performance. Failed over to secondary route. No data impact.
Apr 22, 2026 · 8 min · minor
Brief connectivity issue in EU region
Network blip at our EU edge. Auto-failover engaged. No data loss.
Apr 11, 2026 · 14 min · minor
Webhook delivery delays
Queue backed up after a deploy. All events delivered with replay; no events lost.
Mar 14, 2026 · 12 min · maintenance
Scheduled DB maintenance
Routine PostgreSQL upgrade. Performed in maintenance window with read-only fallback.
Feb 28, 2026 · 21 min · minor
Sign-in 2FA — degraded
Two-factor SMS provider issue. Authenticator app flow unaffected. Customers prompted to fall back.

Post-mortems

When something breaks, we write it up.

Every Sev-1 and most Sev-2 incidents get a public post-mortem on the blog within five business days. Root cause, timeline, impact, and what we changed to make sure it doesn't happen again — without the corporate hedging.

Read past post-mortems on the blog →

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