Before you start
You'll need DNS access for the domain you want to use, plus Owner or Admin role in your Dataroom workspace.
Step-by-step
- Go to Settings → Branding → Custom domain.
- Enter the subdomain you want (e.g.
share.acme.com) and click Add. - Copy the CNAME target Dataroom shows you.
- In your DNS provider, create a CNAME record from
share.acme.compointing to the Dataroom target. - Wait 2–10 minutes for propagation. Dataroom auto-detects, provisions SSL via Let's Encrypt, and flips the domain to Live.
Per-client subdomains? Add a wildcard CNAME (
*.share.acme.com) pointing to our wildcard target. You can then provision per-client subdomains from the API.Branded transactional emails
Configure DKIM and SPF for send@yourdomain.com in Settings → Branding → Email. Once verified, all transactional emails (invitations, completion receipts, reminders) ship from your address.